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You don't want the same, mass-produced stuff as everyone else. You want unique, meticlously designed and perfectly crafted items that will last a lifetime and help you express yourself.
You're also supporting awesome independent brands and designers from around the world.
Standard UK Delivery - £10 (Free for orders over £300)
Orders sent using our Tracked DPD Service are usually delivered by next working day (for orders placed by 1pm).
P.S. We try our hardest to dispatch all orders within 24 hours (depending on what time you placed yours).
Outside of UK
Your delivery options will be displayed on the checkout page and will be worked out depending on your shopping basket.
Channel Islands, Northern Ireland, Highlands and Islands
Where possible we will despatch orders to offshore locations and the Highlands using DPD and various Courier options. Please be aware that some larger/heavier products and orders can incur additional charges.
Your delivery options will be displayed on the checkout page and will be worked out depending on your shopping basket.
Bonjour, Hola, Howdy, Ciao; we have a variety delivery options to get your goods from our small island to yours.
International shipping is carefully calculated on the weight, size and value of your order, so the options can vary depending on what you have purchased. The simplest way to see is to head through to the checkout and enter your delivery address/country; we’ll automatically show you the wide variety of available options you have, don’t worry, you won’t be charged.
Your order will be shipped with either Royal Mail, DPD or DHL depending on the items and location.
If it's a nice shop that sells great products (and if you're friendly), then yeah, we would love to work with you.
Head over to our wholesale page and fill in the application form. We'll then send you everything you need.
Alternatively, give us a call on +44(0) 20 3856 9794 or drop us an email: trade@moxon.london
We work super hard to make sure everything is perfect for you, but if you’re unlucky enough to receive a faulty product, we’ll try to make it as easy as we can for you.
Please contact us before returning your items. Simply drop us an email at hello@moxon.london and we'll be happy to help.
You'll need to print and fill out our returns label by clicking here and be sure to return it to us within 30 days of purchase. Please ensure it's packed perfectly to avoid damage.
Returned items must be in their original packaging and in resalable conditions.
Refunds for faulty items will be issued within 7 days of receipt of the returned goods. We're only able to reimburse the shipping costs if the items we sent were damaged, faulty or incorrect. Please hold onto your postage receipt until we've confirmed receipt of your items.
For items that are not faulty but you would like to swap out for something else please see the separate FAQ section.
The amazing THABTO products are very popular and we get lots of people asking for them all of the time.
We're looking at bringing some of these back as a limited edition. Sign up to our emails and follow us on Social Media to be the first to know when we do.
We understand that not everything works for everyone, (even best-sellers!). If you've ordered a MOXON product and tried to sell it but it just doesn't work for your customers then get in touch to arrange sending it back.
Shipping will be the responsibility of the customer and items will need to be returned in their original packaging.
Once received and checked over we will issue a credit for those items and you can use it towards something that works better for you.